High
E01 on Alpha E-Tec Plus

Your boiler has failed to light because it cannot detect a flame, which means your heating and hot water have stopped working.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Exact technical description from manual

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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