High
29 on Alpha E-Tec R

Your boiler has detected an issue with the sensor that monitors exhaust gases and has shut down to keep you safe.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Flue sensor fault. Flue sensor resistance out of range

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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