High
49 on Alpha E-Tec R

Your boiler has sensed that the water circulating back into it is too hot, causing it to shut down to prevent damage to its internal components.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Return sensor has detected a high temperature (90°) on the heat exchanger return circuit

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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