High
51 on Alpha E-Tec R

Your boiler is struggling to talk to the wireless thermostat controller, meaning it doesn't know when to turn your heating on or off.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Climatic RF communication fault. Error between communication of the Climatic transmitter and boiler receiver

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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