High
E78 on Alpha E-Tec R

Your boiler has detected an electrical fault within the ignition system, which is preventing it from safely lighting the flame.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

High current on the primary side of the ignition transformer

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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