Medium
51 on Alpha Evoke 28NX

Your boiler has lost its wireless connection with your thermostat or remote control, meaning they can no longer talk to each other to manage your heating.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Climatic RF communication fault

From this model's manual
Verified against the Alpha/Alpha Evoke Nx installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Check the batteries in your wireless thermostat and replace them if they are low.Ensure the wireless receiver near the boiler is powered on and hasn't been blocked by metal objects.Try resetting the boiler and the thermostat to re-establish the wireless link.

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All 25 fault codes on the Evoke 28NX

Seeing a different code? Every code this model can display, in one place.

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