High
60 on Alpha Evoke 10 / 18

Your boiler's internal pump has stopped moving water around the system, meaning your heating and hot water will not work.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

The pump is stuck or there is an electrical pump fault

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Related fault codes

E10View →E20View →

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