High
37 on Alpha Evoke 10 / 18

Your boiler is not receiving enough electrical power from your home's supply to start up or stay running.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Insufficient supply voltage to operate boiler

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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