High
E01 on Alpha Evoke 10 / 18

Your boiler has failed to light, which means your heating and hot water will not work until the system is reset or the fuel supply is restored.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Ignition failure

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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