High
E02 on Alpha Evoke 10 / 18

Your boiler has shut itself down because it has detected that it is getting too hot or has experienced a problem controlling the burner flame.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Overheating safety thermostat intervention, flame control anomaly

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful