Alpha Intec 24GS Fault codes & diagnostics

22 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 24 kW 2008-2015 Discontinued

Replaced by: Intec2 24CE

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Severity at a glance

Each cell = one fault code. Hover to identify.
1 Emergency 18 High 2 Medium 1 Low

All 22 documented codes

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01

Your boiler is failing to light the internal flame needed to produce heat or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ignition lead

Related codes

02

Your boiler has detected that it is running too hot and has automatically shut itself down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • Limit thermostat
  • Pump
  • Diverter valve
  • Heat exchanger

Related codes

03

Your boiler has detected that the gases venting out of your flue are becoming dangerously hot and has shut itself down to prevent damage or fire risk.

Emergency Engineer only £150-£300

Parts commonly replaced

  • Flue thermostat
  • Primary heat exchanger
  • Pump

Related codes

04

Your boiler has lost the necessary electrical signal to its internal gas supply component, so it has safely shut down to prevent any unsafe operation.

High Engineer only £150-250

Parts commonly replaced

  • Gas valve wiring harness
  • Gas valve assembly
  • PCB (Printed Circuit Board)

Related codes

05

Your boiler's temperature-sensing system is detecting an inaccurate reading, which is preventing it from safely heating your home or water.

High Engineer only £150-250

Parts commonly replaced

  • Flow NTC thermistor
  • Wiring harness

Related codes

06

Your boiler is currently unable to sense the temperature of your hot water, which means it will stop providing hot water to your taps until the faulty sensor is replaced.

Medium Engineer only £120-200

Parts commonly replaced

  • DHW NTC thermistor

Related codes

08

Your boiler has been manually reset too many times and has locked itself for safety to prevent further issues.

High Engineer only £120-200

Parts commonly replaced

  • Main PCB
  • Control panel interface

Related codes

10

Your boiler has stopped working because the water pressure inside your heating system has dropped too low.

High DIY-safe £80-150

What to check first

  1. Locate the filling loop, which is a silver braided hose under your boiler connecting two pipes.
  2. Open the valves at both ends of the hose to allow water into the system.
  3. Watch the pressure gauge on the front of the boiler until the needle reaches the green zone (typically 1.0 to 1.5 bar).
  4. Close both valves tightly and remove the filling loop if required by your specific model.

Parts commonly replaced

  • Pressure relief valve
  • Pressure transducer
  • Expansion vessel

Related codes

12

Your boiler has lost the connection to the temperature sensor inside your hot water cylinder, preventing it from heating your water correctly.

High Engineer only £120-220

Parts commonly replaced

  • Domestic Hot Water (DHW) cylinder sensor
  • Wiring harness
15

Your boiler has detected an internal communication or connection error within its control system, preventing it from operating safely.

High Engineer only £120-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

Showing 11–20 of 22
16

Your boiler has stopped working because it cannot properly circulate the air it needs to burn fuel safely.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • PCB

Related codes

20

Your boiler is confused because it detects a flame inside when it hasn't actually turned the gas on yet, so it has safely locked itself to prevent an unsafe start-up.

High Engineer only £120-250

Parts commonly replaced

  • Flame rectification electrode
  • Printed Circuit Board (PCB)

Related codes

24

Your boiler's control panel has detected that one of the buttons is physically stuck or jammed, which is preventing the system from operating normally.

High DIY-safe £100-£200

What to check first

  1. Switch off the power supply to the boiler at the fused spur or consumer unit.
  2. Inspect the control panel buttons to see if any are depressed or visibly stuck.
  3. Gently press and release each button several times to see if they spring back into position.
  4. Clean around the buttons with a dry, lint-free cloth to remove any sticky residue or trapped dirt.
  5. Turn the power back on and see if the error code clears.

Parts commonly replaced

  • Control panel interface
  • PCB (Printed Circuit Board)

Related codes

25

Your boiler has detected that it is getting too hot too quickly and has shut itself down to prevent any damage or safety issues.

High Engineer only £150-300

Parts commonly replaced

  • NTC sensor
  • Primary heat exchanger
  • Pump

Related codes

27

Your boiler is shutting itself down because the water inside isn't moving away from the heat source fast enough to keep it cool.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • System filter
  • Heat exchanger

Related codes

29

Your boiler has detected an issue with the sensor that monitors the temperature of the gases leaving your flue, causing it to shut down for safety reasons.

High Engineer only £150-250

Parts commonly replaced

  • Flue sensor
  • Wiring harness

Related codes

31

Your boiler has lost its connection to the remote thermostat or controller on your wall, so it no longer knows when to turn your heating on or off.

Medium Engineer only £120-250

Parts commonly replaced

  • Alpha Climatic central unit
  • PCB communication module
  • Wiring loom
37

Your boiler is failing to start because it is not receiving enough electricity from your home's power supply.

High Engineer only £100-250

Parts commonly replaced

  • Printed circuit board (PCB)
  • Electrical wiring harness
  • Power supply module
38

Your boiler is struggling to keep the flame lit and is automatically trying to restart itself to get your heating or hot water working again.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • Gas valve
  • PCB

Related codes

43

Your boiler has detected that the burner flame is repeatedly going out, so it has stopped working to keep your home safe.

High Engineer only £150-300

Parts commonly replaced

  • Flame rectification electrode
  • Ignition lead
  • Gas valve
Showing 21–22 of 22
46

Your boiler is struggling to read the outdoor temperature, likely due to a loose wire or a fault in the sensor installed outside your home.

Low Engineer only £120-200

Parts commonly replaced

  • External weather sensor
  • Wiring harness

Related codes

47

Your boiler is overheating because it can't vent its exhaust fumes properly, so it has slowed down to protect itself from damage.

High Engineer only £150-300

Parts commonly replaced

  • Flue thermostat
  • Heat exchanger
  • Flue assembly