Medium
31 on Alpha Intec 24GS

Your boiler has lost its connection to the remote thermostat or controller on your wall, so it no longer knows when to turn your heating on or off.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

Loss of communication with external control (Alpha Climatic) - Loss of connection between the boiler and Alpha Climatic control unit

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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