Emergency
E09 on Alpha Intec 28GS

Your boiler has lost its connection to the component that controls gas flow, meaning it cannot ignite safely and has shut down to protect your home.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

Gas valve connection anomaly

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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