Alpha Intec 40GS2 Fault codes & diagnostics

26 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 40 kW Discontinued
GC Numbers 47-532-5047-532-5147-532-5747-532-58
Download the Alpha Intec 40GS2 manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
3 Emergency 20 High 2 Medium 1 Low

All 26 documented codes

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01

Your boiler is trying to start up but cannot successfully light the internal flame to produce heat.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

02

Your boiler has detected that it is getting too hot and has automatically shut itself down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • Pump
  • Plate heat exchanger
  • Diverter valve
  • NTC thermistor

Related codes

03

Your boiler has detected that the exhaust gases are becoming dangerously hot and has shut itself down to prevent damage or overheating.

Emergency Engineer only £150-350

Parts commonly replaced

  • Flue thermostat
  • Heat exchanger
  • Burner assembly

Related codes

04

Your boiler has detected an issue with the electrical connection to the internal gas control system, meaning it cannot safely start up to provide heat or hot water.

High Engineer only £150-250

Parts commonly replaced

  • Gas valve wiring harness
  • Gas valve
  • PCB

Related codes

05

Your boiler has stopped working because it cannot correctly measure the temperature of the water flowing through your heating system.

High Engineer only £120-220

Parts commonly replaced

  • NTC Flow Sensor
  • Wiring harness

Related codes

06

Your boiler is having trouble measuring the temperature of your hot water, which means it has stopped providing hot water to your taps and shower.

High Engineer only £120-180

Parts commonly replaced

  • DHW NTC sensor

Related codes

08

Your boiler has been manually restarted too many times due to an unresolved issue and has now locked itself for safety.

High Engineer only £120-250

Parts commonly replaced

  • Main PCB
  • Ignition Electrode
  • Gas Valve

Related codes

10

Your boiler has stopped working because the water pressure inside your heating system has dropped too low.

High DIY-safe £0-£120

What to check first

  1. Locate the external filling loop, which is usually a flexible silver hose under the boiler connecting two pipes.
  2. Open the valves on both ends of the filling loop to let mains water into the system.
  3. Watch the pressure gauge on the front of the boiler until the needle reaches the green zone, typically between 1.0 and 1.5 bar.
  4. Close both valves tightly immediately and ensure the pressure gauge stays stable.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure sensor

Related codes

12

Your boiler is struggling to detect the temperature of your hot water cylinder, which means it may fail to heat your taps or shower correctly.

Medium Engineer only £120-220

Parts commonly replaced

  • Domestic Hot Water Sensor
  • Wiring Harness

Related codes

15

Your boiler has detected an internal communication or connection error within its control system, preventing it from operating safely.

High Engineer only £120-250

Parts commonly replaced

  • Main Control PCB
  • Wiring harness

Related codes

Showing 11–20 of 26
16

Your boiler has stopped working because it cannot communicate with the inner fan that clears waste gases, meaning the appliance has safely shut down to prevent unsafe operation.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

20

Your boiler is confused because it senses a flame inside when it shouldn't be there, or it detects a flame when it has not yet commanded the gas to turn on.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flame rectification electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

24

Your boiler's control panel detects that one of the buttons is jammed or sticking, preventing it from functioning correctly.

High DIY-safe £120-250

What to check first

  1. Switch off the boiler at the electrical fused spur.
  2. Carefully inspect the buttons on the control panel to see if one is physically stuck or depressed.
  3. Gently press the surrounding area of the buttons to release any debris or dirt and reset the stuck switch.

Parts commonly replaced

  • User Interface PCB
  • Control panel membrane
25

Your boiler has detected that it is heating up significantly faster than it should, so it has safely shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Primary heat exchanger
  • NTC sensor
  • Central heating pump

Related codes

27

Your boiler is struggling to circulate water properly, causing the system to overheat almost instantly, which means it has shut down to protect itself from damage.

High Engineer only £150-350

Parts commonly replaced

  • Circulation pump
  • Diverter valve
  • Primary heat exchanger
29

Your boiler has detected that a temperature sensor inside the exhaust system is not giving a proper reading, so it has shut down to keep you safe.

High Engineer only £150-250

Parts commonly replaced

  • Flue sensor
  • Wiring harness
31

Your boiler has lost its digital connection to the wall-mounted thermostat control, meaning it doesn't know when to turn your heating on or off.

Medium Engineer only £120-220

Parts commonly replaced

  • Climatic Control Unit
  • PCB
  • Wiring Harness
37

Your boiler is failing to start because it is not receiving enough electrical power from your home's mains supply.

High Engineer only £120-250

Parts commonly replaced

  • Printed circuit board (PCB)
  • Wiring harness
  • Fuses

Related codes

38

Your boiler is struggling to keep its flame lit, so it is automatically turning itself off and trying to restart to keep you safe.

High Engineer only £150-250

Parts commonly replaced

  • Flame rectification probe
  • Ignition electrode
  • Gas valve

Related codes

43

Your boiler is struggling to keep its internal flame lit while it is running, so it has safely shut down to prevent any issues.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • Gas valve
  • PCB

Related codes

Showing 21–26 of 26
44

Your boiler has failed to start after multiple attempts and has locked itself down for safety to prevent gas build-up.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

46

Your boiler has lost its connection to the weather sensor that sits on the outside wall of your home, meaning it doesn't know how cold it is outside to adjust your heating automatically.

Low DIY-safe £90-180

What to check first

  1. Locate the external sensor box on the outside of your property
  2. Check that the wiring at the sensor box has not been damaged or knocked loose
  3. Inspect the terminal connections to ensure there is no corrosion or water ingress
  4. If the wiring is broken, it will likely need to be replaced by a professional

Parts commonly replaced

  • External temperature sensor
  • Sensor wiring

Related codes

47

Your boiler has detected that the exhaust gases are getting too hot and has automatically lowered its power to prevent overheating and potential damage.

High Engineer only £150-300

Parts commonly replaced

  • Flue gas sensor
  • Heat exchanger
  • Burner assembly

Related codes

51

Your boiler has lost its wireless connection to the temperature controller, meaning it doesn't know when to turn your heating on or off.

High DIY-safe £90-180

What to check first

  1. Replace the batteries in your wireless room thermostat unit.
  2. Check if the receiver unit connected to the boiler has power and is not showing a fault light.
  3. Attempt to re-pair the thermostat and the boiler receiver by following the pairing instructions in your Alpha user manual.

Parts commonly replaced

  • Climatic wireless receiver
  • RF transmitter unit
  • PCB
E03

Your boiler has detected that the exhaust gases are becoming too hot, so it has safely shut itself down to prevent damage.

Emergency Engineer only £120-250

Parts commonly replaced

  • Flue thermostat
  • Heat exchanger
  • Flue assembly seals

Related codes

E38

Your boiler is trying to start but the flame is not staying lit, so it has safely shut down to prevent gas from building up.

High Engineer only £120-250

Parts commonly replaced

  • Flame rectification electrode
  • Gas valve
  • Ignition lead

Related codes

10 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.

d0 Diagnostic Your boiler is currently set to a mode where it is adjusting the temperature of the water stored in your hot water cylinder. d1 Diagnostic Your boiler is displaying its current flame strength reading, which is usually a status indicator rather than a fault, but it may suggest the system is struggling to establish or maintain a stable flame. d2 Diagnostic Your boiler is currently monitoring the temperature of the water as it leaves the unit to heat your home, but it is detecting an abnormal reading that is preventing it from firing up correctly. d3 Diagnostic Your boiler is struggling to accurately measure or control the temperature of the hot water being sent to your taps and showers. d4 Diagnostic Your boiler is notifying you that the current temperature setting for your radiators is being communicated to the system, which is a normal status indication rather than a fault. d5 Diagnostic Your boiler is signalling that it is having trouble reading or maintaining the temperature setting for your hot water taps. d6 Diagnostic Your boiler is struggling to read the temperature from the sensor installed outside your home, so it is defaulting to a standard operating mode. d7 Diagnostic Your boiler is struggling to accurately read the temperature of the incoming water or the hot water cylinder, which is preventing it from heating your water correctly. d8 Diagnostic Your boiler's internal computer is reporting an undefined status, which usually suggests a communication error between the control board and the system sensors. d9 Diagnostic Your boiler is displaying a list of its recent technical errors rather than a single active fault.