High
E01 on Alpha Intec 40GS2

Your boiler is failing to light its internal flame, which means you currently have no heating or hot water until the issue is resolved.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Ignition failure

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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