High
AA 0011 on Ariston Clas One

Your boiler has failed to light the flame three times in a row, so it has locked itself out to prevent a gas buildup.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

No flame after safety time (7 seconds)

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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