Medium
7 23 on Ariston E-Combi One Combi

Your boiler has detected that the water temperature in one part of your heating system is higher than it should be, causing it to shut down for safety.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Overheating in zone 3

From this model's manual
Verified against the Ariston E Combi One 24 installation & service manual, page 39.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's sensors detect an unsafe rise in water temperature specifically within the third heating zone of your system. The most common reasons are a motorised zone valve that has failed to open, a blockage in that section of pipework, or a pump that isn't circulating the water quickly enough to carry heat away from the heat exchanger.

This issue often surfaces at the start of autumn when the heating is turned on for the first time after summer, as internal valve parts can seize up during long periods of inactivity.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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