High
5 04 on Ariston E-Combi One Combi

Your boiler is detecting that the flame is not burning correctly on the burner, which prevents it from heating your water safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Flame lift

From this model's manual
Verified against the Ariston E Combi One 24 installation & service manual, page 39.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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