High
Pump not running on Ariston Genus 24 MFFI

Your boiler's water circulation pump has stopped working, meaning the unit cannot move hot water to your radiators or taps.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Check system pressure, pump cable, P.C.B., or check if the pump is stuck.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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