Ariston Genus 24 MFFI Fault codes & diagnostics

73 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 24 kW 2000-2007 Discontinued

Replaced by: Genus Premium

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9 Emergency 48 High 7 Medium 9 Low

All 73 documented codes

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1 - IGNITION FAILURE

Your boiler is failing to light the flame properly, so it has purposefully shut down to prevent gas from building up in the unit.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Circuit board (PCB)
2 - CIRCULATION FAILURE

Your boiler has detected that water is not circulating properly around the system, so it has safely shut itself down to prevent damage.

High DIY-safe £120-250

What to check first

  1. Check your boiler pressure gauge and ensure it is between 1 and 1.5 bar
  2. If the pressure is low, locate the filling loop and add water until it reaches the correct level
  3. Bleed your radiators to remove any trapped air that may be blocking the flow

Parts commonly replaced

  • Circulation pump
  • Pressure switch
  • Diverter valve
3 - OVERHEATING

Your boiler has automatically turned itself off because the water inside it has become dangerously hot.

High Engineer only £120-250

Parts commonly replaced

  • NTC thermistor
  • Primary heat exchanger
  • Pump
  • PCB
7 - SAFETY SHUTDOWN

Your boiler has detected an internal electronic error during its startup safety check and has disabled itself to prevent any potential risk.

High Engineer only £150-300

Parts commonly replaced

  • Main PCB
  • Wiring harness
A01

Your boiler has failed to light because it cannot detect a steady gas supply, so it has safely shut down to prevent gas from leaking into your home.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

A02

Your boiler has failed to light the flame after three attempts, meaning it is currently unable to provide heating or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

A03

Your boiler has detected that it is overheating significantly and has shut itself down to prevent any damage or safety issues.

High Engineer only £120-250

Parts commonly replaced

  • NTC temperature sensor
  • Circulation pump
  • Primary heat exchanger

Related codes

A07

Your boiler is failing to light the flame consistently despite multiple attempts, so it has shut down as a safety precaution.

High Engineer only £120-£250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

A09

Your boiler is struggling to detect the flow of water necessary to heat your home safely, so it has shut down to prevent damage.

High Engineer only £150-250

Parts commonly replaced

  • Pump pressure switch
  • Circulating pump
  • Pressure sensor

Related codes

A10

Your boiler is struggling to correctly control the flame size, which prevents it from heating water efficiently or maintaining a consistent temperature.

High Engineer only £150-250

Parts commonly replaced

  • Gas valve
  • PCB (Printed Circuit Board)
  • Wiring harness

Related codes

Showing 11–20 of 73
A11

Your boiler is struggling to clear air and gases from its internal combustion chamber, so it has safely shut down to prevent unsafe operation.

High Engineer only £120-250

Parts commonly replaced

  • Air pressure switch
  • Flue fan
  • Venturi tube

Related codes

A12

Your boiler has detected that it is dangerously hot and has shut itself down to prevent damage or potential fire risk.

High Engineer only £120-250

Parts commonly replaced

  • Safety limit thermostat
  • Central heating pump
  • System diverter valve

Related codes

A13

Your boiler is failing to talk to your room thermostat, meaning it doesn't know when to turn your heating on or off.

Medium DIY-safe £90-180

What to check first

  1. Check your room thermostat has fresh batteries
  2. Ensure the thermostat display is on and showing the correct temperature
  3. Turn the boiler off at the mains for 60 seconds and back on to reset the connection

Parts commonly replaced

  • Room thermostat unit
  • PCB (Printed Circuit Board)
  • Wiring harness

Related codes

A19

Your boiler has detected that a flame is still burning inside even though it has commanded the gas supply to turn off.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Ionisation electrode
  • Main PCB

Related codes

A20

Your boiler has detected a flame inside the combustion chamber before it actually turned on the gas supply, implying a potential sensor or ignition system error.

Emergency Engineer only £150-250

Parts commonly replaced

  • Flame detection electrode
  • Printed circuit board (PCB)
  • Gas valve

Related codes

A21

Your boiler is failing to detect that water is moving through the system, so it is switching off to prevent damage.

High Engineer only £120-200

Parts commonly replaced

  • Flow switch
  • Diverter valve cartridge
  • Pump
A22

Your boiler has detected an issue where it thinks water is still flowing even when it should have stopped, which is preventing it from operating correctly.

High Engineer only £150-250

Parts commonly replaced

  • Flow switch
  • Diverter valve diaphragm

Related codes

A33

Your boiler has detected that the internal fan responsible for safely venting exhaust gases is not spinning or communicating correctly, causing the system to stop working as a safety precaution.

High Engineer only £180-350

Parts commonly replaced

  • Flue fan assembly
  • Fan wiring harness
  • PCB (Printed Circuit Board)
A99

Your boiler's main control computer is experiencing a software or internal communication error and cannot safely operate the system.

High Engineer only £200-450

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Wiring harness
AA0011

Your boiler has failed to start up because it could not light the internal flame after several attempts.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB
Showing 21–30 of 73
AA0022

Your boiler is failing to ignite because it cannot detect that the water is warming up after a few attempts, meaning you currently have no heating or hot water.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame sensor
  • PCB

Related codes

AA0033

Your boiler has switched itself off because the water inside it has become dangerously hot and is overheating.

Emergency Engineer only £150-350

Parts commonly replaced

  • Central heating pump
  • NTC temperature sensor
  • Primary heat exchanger
  • Main PCB
AA0077

Your boiler is repeatedly failing to stay lit, so it has safely shut down to prevent the release of unburnt gas.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame rectification probe

Related codes

AA1199

Your boiler has detected that a flame is still burning inside even though it has commanded the gas supply to shut off.

Emergency Engineer only £180-350

Parts commonly replaced

  • Gas valve
  • PCB (Printed Circuit Board)
  • Flame ionization electrode

Related codes

AA2200

Your boiler has detected a flame inside when it hasn't asked for one, which suggests a dangerous internal sensor or electrical fault.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flame detection electrode
  • Printed circuit board (PCB)
  • Gas valve
AA2211

Your boiler has detected that water is not circulating properly when there is a demand for heat or hot water.

High Engineer only £120-280

Parts commonly replaced

  • Flow switch
  • Circulation pump
  • Diverter valve motor

Related codes

AA2222

Your boiler is struggling to register that you've turned on a hot water tap, so it isn't starting up to provide hot water or heating.

High Engineer only £120-220

Parts commonly replaced

  • DHW Flow switch
  • Microswitch

Related codes

AA3333

Your boiler is unable to clear fumes properly because the internal mechanism that pushes air through the flue is not working.

High Engineer only £180-350

Parts commonly replaced

  • Flue fan
  • Air pressure switch
  • Printed circuit board (PCB)
AA9999

Your boiler's internal computer is experiencing a major communication error and can no longer safely control the heating system.

High Engineer only £200-450

Parts commonly replaced

  • Main control PCB
  • Wiring harness
  • Display interface module
ANTI-FROST DEVICE ACTIVATED

Your boiler has detected that the water temperature inside the system is dangerously low and has temporarily turned on to prevent pipes from freezing.

Low Engineer only

Parts commonly replaced

  • NTC Temperature sensor
  • PCB
  • Heating circuit flow sensor
Showing 31–40 of 73
BOILER SHUTDOWN

Your boiler has detected a serious internal system error and has safely turned itself off to prevent damage.

High Engineer only £150-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Air pressure switch
  • Ignition/Flame electrode
d.xx

This is not a fault; your boiler is simply showing you the radiator temperature you have just selected using the control dial.

Low DIY-safe

What to check first

  1. No action is required as this is a normal display status
  2. Wait a few seconds for the screen to revert to the main menu display
  3. Adjust the heating knob to your preferred warmth comfort level
E03

Your boiler has detected an abnormally high temperature inside the system even though it isn't currently trying to heat your home.

Emergency Engineer only £120-250

Parts commonly replaced

  • NTC temperature sensor
  • Main printed circuit board (PCB)

Related codes

E04

Your boiler is struggling to accurately detect the temperature of the hot water because a sensor connection has failed or disconnected.

Medium Engineer only £120-200

Parts commonly replaced

  • DHW NTC thermistor
  • Wiring harness

Related codes

E05

Your boiler has developed a faulty sensor that monitors the temperature of your hot water, causing it to stop producing hot water correctly.

High Engineer only £120-180

Parts commonly replaced

  • Domestic Hot Water NTC sensor
  • Wiring harness
E08

Your boiler has lost the connection to the temperature sensor responsible for your underfloor heating, so it has stopped these heaters from working to prevent them from getting too hot.

Medium Engineer only £120-220

Parts commonly replaced

  • NTC temperature sensor
  • Wiring harness
E20

Your boiler has detected a flame signal even though it is trying to turn the gas off, which indicates a serious safety issue with the internal control system.

Emergency Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Gas valve

Related codes

Showing 41–50 of 73
E21

Your boiler has detected that the electricity supply wires have been connected in the wrong order, preventing it from operating safely.

High Engineer only £90-150

Parts commonly replaced

  • Main PCB
  • Power supply wiring

Related codes

E22

Your boiler is struggling to detect a steady stream of electricity, which is preventing it from starting up properly.

High Engineer only £120-250

Parts commonly replaced

  • Printed circuit board (PCB)
  • Wiring harness

Related codes

E23

Your boiler is failing to detect the flame correctly, so it has safely shut itself down to prevent any issues.

High Engineer only £120-220

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • PCB

Related codes

E56

Your boiler has lost its ability to measure the temperature of the water circulating through your radiators, so it has safely shut down to prevent overheating.

High Engineer only £120-200

Parts commonly replaced

  • NTC heating flow sensor
  • Wiring harness
E64

Your boiler has lost the ability to read the temperature of the water returning to it, so it has shut down to prevent potential overheating.

High Engineer only £120-200

Parts commonly replaced

  • Return NTC thermistor
E66

Your boiler has stopped working because it is unable to accurately measure the temperature of the water being sent to your radiators, causing it to shut down for safety.

High Engineer only £120-200

Parts commonly replaced

  • NTC Flow Temperature Sensor
  • Wiring harness
E74

Your boiler is struggling to accurately measure the temperature of the water circulating back from your radiators, so it has shut down as a precaution to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • Return NTC Temperature Sensor
  • Wiring harness
E99

Your boiler's main computer control panel is experiencing a general internal failure, meaning the system cannot safely regulate your heating or hot water.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Wiring harness
EE0033

Your boiler has sensed that the water inside is dangerously hot even though it is meant to be switched off, which is a significant safety precaution.

Emergency Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Main printed circuit board (PCB)
EE0044

Your boiler has lost the signal from the sensor that measures your hot water temperature, so it cannot safely heat the water for your taps.

High Engineer only £120-200

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC Temperature Sensor

Related codes

Showing 51–60 of 73
EE0055

Your boiler's hot water temperature sensor is sending a faulty signal, meaning your unit cannot accurately detect the temperature of your tap water.

Medium Engineer only £120-200

Parts commonly replaced

  • DHW NTC Temperature Sensor
  • Wiring Harness
EE0088

Your boiler is struggling to read the temperature for your underfloor heating system because a connection has been lost or a sensor has failed.

Medium Engineer only £120-220

Parts commonly replaced

  • Underfloor heating temperature probe
  • Wiring harness
EE2200

Your boiler has detected a flame when it should be turned off, which indicates a potential safety issue with the gas control system.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Main PCB
  • Ionisation electrode

Related codes

EE2211

Your boiler has detected that the electricity supply wires have been connected the wrong way around, preventing the system from starting safely.

High Engineer only £80-150

Parts commonly replaced

  • Fused spur
  • PCB
EE2222

Your boiler is struggling to process the electricity supplied to it, which is likely caused by an unstable power source or an internal failure in the control unit.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

EE2233

Your boiler has detected an issue with the component that monitors the flame, preventing it from starting safely.

High Engineer only £120-220

Parts commonly replaced

  • Ionisation probe
  • Ignition electrode
  • PCB
EE5566

Your boiler has lost the ability to measure the temperature of the water circulating through your radiators, so it has safely shut down to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • Flow NTC temperature sensor
  • Wiring harness
EE6644

Your boiler has lost the signal from one of its internal temperature sensors, causing it to stop heating to prevent internal damage.

High Engineer only £120-200

Parts commonly replaced

  • Heating return NTC sensor
  • Wiring harness
EE6666

Your boiler has stopped working because a sensor that measures the water temperature is sending an incorrect electrical signal, causing the system to shut down to prevent overheating.

High Engineer only £120-200

Parts commonly replaced

  • Central heating flow NTC thermistor
  • Wiring harness
EE7744

Your boiler has lost the ability to accurately measure the temperature of the water returning to it, so it has shut down to prevent potential overheating.

High Engineer only £120-220

Parts commonly replaced

  • Return NTC thermistor
  • Wiring harness
Showing 61–70 of 73
EE9999

Your boiler's main computer control panel is experiencing a general communication error, preventing it from starting safely.

High Engineer only £250-450

Parts commonly replaced

  • PCB (Printed Circuit Board)
  • Main Control Unit
  • Wiring Harness

Related codes

NO WATER L.E.D.

Your boiler has detected that the water pressure inside your heating system is too low to operate safely.

High DIY-safe £80-150

What to check first

  1. Locate the external filling loop, which is usually a silver braided hose under the boiler.
  2. Open the valves on the filling loop to allow water into the system until the pressure gauge reads 1.5 bar.
  3. Close the valves firmly and check for any leaks around the filling loop connections.

Parts commonly replaced

  • Pressure relief valve
  • Pressure sensor
  • Expansion vessel
Overheat thermostat

Your boiler has detected that it is running too hot and has automatically shut itself down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • Safety thermostat
  • NTC sensor probes
  • Primary heat exchanger
Pump not running

Your boiler's water circulation pump has stopped working, meaning the unit cannot move hot water to your radiators or taps.

High Engineer only £180-350

Parts commonly replaced

  • Circulation pump
  • Pump capacitor
  • Main printed circuit board (PCB)
PUMP PROTECTION ACTIVATED

Your boiler has detected that the water pump is stuck or failing to circulate water correctly and has shut itself down to prevent internal damage.

High Engineer only £150-350

Parts commonly replaced

  • Circulation pump
  • Pressure switch
  • Main PCB
UU/2

Your boiler is struggling to read the temperature of the water returning from your radiators, which prevents it from heating your home efficiently.

Medium Engineer only £120-220

Parts commonly replaced

  • Return NTC thermistor
  • Wiring harness
Showing 71–73 of 73
UU/5

Your boiler is struggling to accurately measure or control the temperature of the hot water flowing from your taps.

Medium Engineer only £120-220

Parts commonly replaced

  • DHW NTC thermistor
  • PCB

Related codes

UU/FF

Your boiler is failing to detect a flame, which means it cannot safely light or stay running to provide you with heat and hot water.

High Engineer only £120-250

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • PCB
UU/tt

Your boiler is struggling to detect the flow of water circulating through the system, which prevents it from igniting to provide you with heat or hot water.

High Engineer only £150-250

Parts commonly replaced

  • Flow switch
  • Diverter valve diaphragm
  • Microswitch