Ariston Genus 24 MFFI Fault codes & diagnostics

47 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

CombiSystem Natural Gas 24 kW 2000-2007 Discontinued

Replaced by: Genus Premium

Download the Ariston Genus 24 MFFI manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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9 Emergency 34 High 4 Medium

All 47 documented codes

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3 - OVERHEATING

Your boiler has automatically turned itself off because the water inside it has become dangerously hot.

High Engineer only £120-250

Parts commonly replaced

  • NTC thermistor
  • Primary heat exchanger
  • Pump
  • PCB
A01

Your boiler has failed to light because it cannot detect a steady gas supply, so it has safely shut down to prevent gas from leaking into your home.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

A02

Your boiler has failed to light the flame after three attempts, meaning it is currently unable to provide heating or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

A03

Your boiler has detected that it is overheating significantly and has shut itself down to prevent any damage or safety issues.

High Engineer only £120-250

Parts commonly replaced

  • NTC temperature sensor
  • Circulation pump
  • Primary heat exchanger

Related codes

A07

Your boiler is failing to light the flame consistently despite multiple attempts, so it has shut down as a safety precaution.

High Engineer only £120-£250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

A19

Your boiler has detected that a flame is still burning inside even though it has commanded the gas supply to turn off.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Ionisation electrode
  • Main PCB

Related codes

A20

Your boiler has detected a flame inside the combustion chamber before it actually turned on the gas supply, implying a potential sensor or ignition system error.

Emergency Engineer only £150-250

Parts commonly replaced

  • Flame detection electrode
  • Printed circuit board (PCB)
  • Gas valve

Related codes

A21

Your boiler is failing to detect that water is moving through the system, so it is switching off to prevent damage.

High Engineer only £120-200

Parts commonly replaced

  • Flow switch
  • Diverter valve cartridge
  • Pump
A22

Your boiler has detected an issue where it thinks water is still flowing even when it should have stopped, which is preventing it from operating correctly.

High Engineer only £150-250

Parts commonly replaced

  • Flow switch
  • Diverter valve diaphragm

Related codes

A33

Your boiler has detected that the internal fan responsible for safely venting exhaust gases is not spinning or communicating correctly, causing the system to stop working as a safety precaution.

High Engineer only £180-350

Parts commonly replaced

  • Flue fan assembly
  • Fan wiring harness
  • PCB (Printed Circuit Board)
Showing 11–20 of 47
A99

Your boiler's main control computer is experiencing a software or internal communication error and cannot safely operate the system.

High Engineer only £200-450

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Wiring harness
AA0011

Your boiler has failed to start up because it could not light the internal flame after several attempts.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB
AA0022

Your boiler is failing to ignite because it cannot detect that the water is warming up after a few attempts, meaning you currently have no heating or hot water.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame sensor
  • PCB

Related codes

AA0033

Your boiler has switched itself off because the water inside it has become dangerously hot and is overheating.

Emergency Engineer only £150-350

Parts commonly replaced

  • Central heating pump
  • NTC temperature sensor
  • Primary heat exchanger
  • Main PCB
AA0077

Your boiler is repeatedly failing to stay lit, so it has safely shut down to prevent the release of unburnt gas.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame rectification probe

Related codes

AA1199

Your boiler has detected that a flame is still burning inside even though it has commanded the gas supply to shut off.

Emergency Engineer only £180-350

Parts commonly replaced

  • Gas valve
  • PCB (Printed Circuit Board)
  • Flame ionization electrode

Related codes

AA2200

Your boiler has detected a flame inside when it hasn't asked for one, which suggests a dangerous internal sensor or electrical fault.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flame detection electrode
  • Printed circuit board (PCB)
  • Gas valve
AA2211

Your boiler has detected that water is not circulating properly when there is a demand for heat or hot water.

High Engineer only £120-280

Parts commonly replaced

  • Flow switch
  • Circulation pump
  • Diverter valve motor

Related codes

AA2222

Your boiler is struggling to register that you've turned on a hot water tap, so it isn't starting up to provide hot water or heating.

High Engineer only £120-220

Parts commonly replaced

  • DHW Flow switch
  • Microswitch

Related codes

AA3333

Your boiler is unable to clear fumes properly because the internal mechanism that pushes air through the flue is not working.

High Engineer only £180-350

Parts commonly replaced

  • Flue fan
  • Air pressure switch
  • Printed circuit board (PCB)
Showing 21–30 of 47
AA9999

Your boiler's internal computer is experiencing a major communication error and can no longer safely control the heating system.

High Engineer only £200-450

Parts commonly replaced

  • Main control PCB
  • Wiring harness
  • Display interface module
E03

Your boiler has detected an abnormally high temperature inside the system even though it isn't currently trying to heat your home.

Emergency Engineer only £120-250

Parts commonly replaced

  • NTC temperature sensor
  • Main printed circuit board (PCB)

Related codes

E04

Your boiler is struggling to accurately detect the temperature of the hot water because a sensor connection has failed or disconnected.

Medium Engineer only £120-200

Parts commonly replaced

  • DHW NTC thermistor
  • Wiring harness

Related codes

E05

Your boiler has developed a faulty sensor that monitors the temperature of your hot water, causing it to stop producing hot water correctly.

High Engineer only £120-180

Parts commonly replaced

  • Domestic Hot Water NTC sensor
  • Wiring harness
E08

Your boiler has lost the connection to the temperature sensor responsible for your underfloor heating, so it has stopped these heaters from working to prevent them from getting too hot.

Medium Engineer only £120-220

Parts commonly replaced

  • NTC temperature sensor
  • Wiring harness
E20

Your boiler has detected a flame signal even though it is trying to turn the gas off, which indicates a serious safety issue with the internal control system.

Emergency Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Gas valve

Related codes

E21

Your boiler has detected that the electricity supply wires have been connected in the wrong order, preventing it from operating safely.

High Engineer only £90-150

Parts commonly replaced

  • Main PCB
  • Power supply wiring

Related codes

E22

Your boiler is struggling to detect a steady stream of electricity, which is preventing it from starting up properly.

High Engineer only £120-250

Parts commonly replaced

  • Printed circuit board (PCB)
  • Wiring harness

Related codes

E23

Your boiler is failing to detect the flame correctly, so it has safely shut itself down to prevent any issues.

High Engineer only £120-220

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • PCB

Related codes

E56

Your boiler has lost its ability to measure the temperature of the water circulating through your radiators, so it has safely shut down to prevent overheating.

High Engineer only £120-200

Parts commonly replaced

  • NTC heating flow sensor
  • Wiring harness
Showing 31–40 of 47
E64

Your boiler has lost the ability to read the temperature of the water returning to it, so it has shut down to prevent potential overheating.

High Engineer only £120-200

Parts commonly replaced

  • Return NTC thermistor
E66

Your boiler has stopped working because it is unable to accurately measure the temperature of the water being sent to your radiators, causing it to shut down for safety.

High Engineer only £120-200

Parts commonly replaced

  • NTC Flow Temperature Sensor
  • Wiring harness
E74

Your boiler is struggling to accurately measure the temperature of the water circulating back from your radiators, so it has shut down as a precaution to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • Return NTC Temperature Sensor
  • Wiring harness
E99

Your boiler's main computer control panel is experiencing a general internal failure, meaning the system cannot safely regulate your heating or hot water.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Wiring harness
EE0033

Your boiler has sensed that the water inside is dangerously hot even though it is meant to be switched off, which is a significant safety precaution.

Emergency Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Main printed circuit board (PCB)
EE0044

Your boiler has lost the signal from the sensor that measures your hot water temperature, so it cannot safely heat the water for your taps.

High Engineer only £120-200

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC Temperature Sensor

Related codes

EE0055

Your boiler's hot water temperature sensor is sending a faulty signal, meaning your unit cannot accurately detect the temperature of your tap water.

Medium Engineer only £120-200

Parts commonly replaced

  • DHW NTC Temperature Sensor
  • Wiring Harness
EE0088

Your boiler is struggling to read the temperature for your underfloor heating system because a connection has been lost or a sensor has failed.

Medium Engineer only £120-220

Parts commonly replaced

  • Underfloor heating temperature probe
  • Wiring harness
EE2200

Your boiler has detected a flame when it should be turned off, which indicates a potential safety issue with the gas control system.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Main PCB
  • Ionisation electrode

Related codes

EE2211

Your boiler has detected that the electricity supply wires have been connected the wrong way around, preventing the system from starting safely.

High Engineer only £80-150

Parts commonly replaced

  • Fused spur
  • PCB
Showing 41–47 of 47
EE2222

Your boiler is struggling to process the electricity supplied to it, which is likely caused by an unstable power source or an internal failure in the control unit.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

EE2233

Your boiler has detected an issue with the component that monitors the flame, preventing it from starting safely.

High Engineer only £120-220

Parts commonly replaced

  • Ionisation probe
  • Ignition electrode
  • PCB
EE5566

Your boiler has lost the ability to measure the temperature of the water circulating through your radiators, so it has safely shut down to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • Flow NTC temperature sensor
  • Wiring harness
EE6644

Your boiler has lost the signal from one of its internal temperature sensors, causing it to stop heating to prevent internal damage.

High Engineer only £120-200

Parts commonly replaced

  • Heating return NTC sensor
  • Wiring harness
EE6666

Your boiler has stopped working because a sensor that measures the water temperature is sending an incorrect electrical signal, causing the system to shut down to prevent overheating.

High Engineer only £120-200

Parts commonly replaced

  • Central heating flow NTC thermistor
  • Wiring harness
EE7744

Your boiler has lost the ability to accurately measure the temperature of the water returning to it, so it has shut down to prevent potential overheating.

High Engineer only £120-220

Parts commonly replaced

  • Return NTC thermistor
  • Wiring harness
EE9999

Your boiler's main computer control panel is experiencing a general communication error, preventing it from starting safely.

High Engineer only £250-450

Parts commonly replaced

  • PCB (Printed Circuit Board)
  • Main Control Unit
  • Wiring Harness

Related codes

8 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.