Medium
EE0055 on Ariston Genus 24 MFFI

Your boiler's hot water temperature sensor is sending a faulty signal, meaning your unit cannot accurately detect the temperature of your tap water.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Domestic hot water temperature probe in short circuit

From this model's manual
Verified against the Ariston Genus 24 Mffi Combi installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

A cover plan would handle faults like EE0055: no call-out fees, no surprise bills.

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