High
EE6644 on Ariston Genus 24 MFFI

Your boiler has lost the signal from one of its internal temperature sensors, causing it to stop heating to prevent internal damage.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Heating return temperature probe in open circuit

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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