High
EE0044 on Ariston Genus 24 MFFI

Your boiler has lost the signal from the sensor that measures your hot water temperature, so it cannot safely heat the water for your taps.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Domestic hot water temperature probe in open circuit

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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