High
E99 on Ariston Genus 24 MFFI

Your boiler's main computer control panel is experiencing a general internal failure, meaning the system cannot safely regulate your heating or hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Problem within the electronic system

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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