Medium
E 33 on Ariston Euro Prisma 24

Your boiler has stopped because it thinks a safety switch connected to your underfloor heating has been triggered or disconnected.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Floor heating thermostat open circuit (if fitted) (ROOM THERMOSTATFLOOR)

Shared across the range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

A cover plan would handle faults like E 33: no call-out fees, no surprise bills.

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All 25 fault codes on the Euro Prisma 24

Seeing a different code? Every code this model can display, in one place.

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