High
BOILER SAFETY SHUTDOWN on Ariston Genus 27

Your boiler has stopped working because it failed to light or stay lit, meaning it cannot provide heating or hot water safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Check if flame strikes detection electrode, check soft-light gas pressure, check/replace detection electrode, check power P.C.B. or control P.C.B.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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