High
EE2211 on Ariston Genus 27

Your boiler has detected that the electrical wiring has been connected incorrectly, which is preventing it from running safely.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Error in the electrical connection (live and neutral crossed)

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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