High
EE6644 on Ariston Genus 27

Your boiler has lost its connection to the sensor that monitors water returning from your radiators, meaning it cannot safely regulate the heating temperature.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Heating return temperature probe in open circuit

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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