High
PUMP PROTECTION ACTIVATED on Ariston Genus 27

Your boiler has detected that the water pump is not running correctly, so it has safely shut itself down to prevent damage to the system.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Check/replace different pressure switch for pump, check wiring, check/replace P.C.B. wire, power supply PCB or control PCB.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

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