Medium
S 25 on Ariston Genus 27

Your boiler has lost connection with the sensor that monitors the temperature of your hot water tank, meaning it cannot heat your water correctly.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

Tank sensor open

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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