High
30 (ll) on Ariston Genus 30 Plus

Your boiler's computer brains are having trouble talking to each other, which means the system cannot safely operate and has shut down.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Communication defect with the main PCB

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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