High
40-50-70 (ll-ll-ll) on Ariston Genus 30 Plus

Your boiler has detected a faulty sensor that monitors the temperature of the water used for your taps, causing it to stop producing hot water to prevent overheating.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Thermistor «comfort» (short circuit)

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related guides you might find useful