High
A97 on Ariston Genus 30 Plus

The internal computer in your boiler is experiencing a communication error or software glitch, preventing it from managing your heating and hot water correctly.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Electronic control problem

From this model's manual
Verified against the Ariston Genus One 24 installation & service manual, page 7.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Related fault codes

A98View →A99View →

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