Medium
S 25 on Ariston Genus 30 Plus

Your boiler is struggling to detect the temperature of your hot water cylinder, which means it may fail to provide hot water or heat it correctly.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

Tank sensor open

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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