Low
1 14 on Ariston Genus HE

Your boiler has lost connection with the sensor that measures the temperature outside, which may cause your heating to behave unpredictably.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

Outdoor probe open circuit or no signal

From this model's manual
Verified against the Ariston Genus He installation & service manual, page 34.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

A cover plan would handle faults like 1 14: no call-out fees, no surprise bills.

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