Ariston Genus One 30 Fault codes & diagnostics

39 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 30 kW 2017-present

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4 Emergency 29 High 4 Medium 2 Low

All 39 documented codes

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A 02

Your boiler has stopped working because the water pressure inside the heating system has dropped too low.

High DIY-safe £80-120

What to check first

  1. Locate the filling loop (a silver flexi-hose with one or two valves) underneath the boiler.
  2. Open the valves slowly to allow mains cold water into the system until the pressure gauge reads between 1 and 1.5 bar.
  3. Close the valves tightly and check the boiler display to see if the error has cleared.

Parts commonly replaced

  • Pressure relief valve
  • Pressure transducer
  • Expansion vessel
A01

Your boiler is trying to start up but is failing to light the flame, so it has shut itself off to prevent a build-up of unburnt gas.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Main PCB
A03

Your boiler has detected that the water inside it has become dangerously hot and has shut itself down to prevent any damage or safety issues.

Emergency Engineer only £120-250

Parts commonly replaced

  • Central Heating Pump
  • Flow Temperature Sensor
  • System Filter

Related codes

A07

Your boiler is struggling to keep its internal flame lit steadily and has stopped working to keep you safe.

High Engineer only £120-250

Parts commonly replaced

  • Ionisation electrode
  • Gas valve
  • Burner seal

Related codes

A17

Your boiler has detected that water is not moving through the system correctly, which is preventing it from heating your home or water safely.

High Engineer only £150-350

Parts commonly replaced

  • Circulation pump
  • Flow sensor
  • System filter
A18

Your boiler has detected that water is not moving through the system properly, which is causing it to shut down to prevent overheating.

High Engineer only £120-250

Parts commonly replaced

  • Central heating pump
  • System filter
  • Diverter valve
A33

Your boiler's air extraction system is not working correctly, which prevents the unit from starting safely.

High Engineer only £180-350

Parts commonly replaced

  • Fan unit
  • PCB
  • Wiring harness
A97

Your boiler has detected a software or internal communication error with its main brain, meaning it has safely shut down to prevent incorrect operation.

High Engineer only £200-450

Parts commonly replaced

  • Main PCB
  • Wiring harness
A98

Your boiler has detected an internal software or communication error that is preventing it from operating correctly.

High Engineer only £150-350

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

A99

Your boiler's onboard brain is having trouble communicating, which has caused the system to shut down for safety.

High Engineer only £200-400

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

Showing 11–20 of 39
E 02

Your boiler has stopped working because the water pressure inside the heating system has dropped too low to function safely.

High DIY-safe £80-150

What to check first

  1. Locate the filling loop (a silver flexi-hose) or internal filling key under the boiler.
  2. Gradually open the valve(s) to let mains water into the system until the pressure gauge reads between 1.0 and 1.5 bar.
  3. Close the valve(s) tightly and turn the boiler off and on again to clear the error.

Parts commonly replaced

  • Filling loop
  • Pressure sensor
  • Pressure relief valve
E 06

Your boiler has stopped working because it is unable to accurately read the temperature of the water leaving the system.

High Engineer only £120-220

Parts commonly replaced

  • Heating flow NTC sensor
  • Wiring harness

Related codes

E 07

Your boiler has detected a faulty electrical signal from its internal temperature reading component, meaning it has switched itself off to prevent overheating or incorrect operation.

High Engineer only £120-200

Parts commonly replaced

  • Heating flow NTC sensor
  • Wiring harness

Related codes

E 08

Your boiler has lost its connection to one of its temperature sensors, meaning it cannot accurately measure how warm the water is when it returns to the unit, so it has stopped working for your safety.

High Engineer only £120-200

Parts commonly replaced

  • Return NTC sensor
  • Wiring harness

Related codes

E 09

Your boiler has detected a faulty electrical signal from a temperature sensor, which has caused it to stop heating to prevent internal damage.

High Engineer only £120-220

Parts commonly replaced

  • Heating return NTC sensor
  • Wiring loom

Related codes

E 10

Your boiler has detected that the temperature in your underfloor heating system is too high and has safely shut down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • Underfloor heating overheat thermostat
  • Floor sensor
  • Limit thermostat
E 20

Your boiler is mistakenly detecting a flame when it shouldn't be, which is a safety mechanism preventing it from starting up normally.

Emergency Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB (Printed Circuit Board)
E 94

Your boiler's internal computer has encountered a critical software or communication error and has safely shut itself down to prevent further damage.

High Engineer only £250-450

Parts commonly replaced

  • Main Control PCB
  • Wiring harness

Related codes

E 95

Your boiler is struggling to accurately measure the temperature of the water flowing into and out of your heating system, so it has stopped working as a safety precaution.

High Engineer only £120-200

Parts commonly replaced

  • NTC temperature sensors
  • Wiring harness
E 99

Your boiler has detected a series of internal faults and has locked itself down for safety reasons after multiple failed attempts to function.

High Engineer only £120-300

Parts commonly replaced

  • Main PCB
  • Ignition Transformer
  • Gas Valve
Showing 21–30 of 39
E02 026

Your boiler is failing to ignite the flame reliably, which means your heating and hot water have stopped working.

High Engineer only £150-300

Parts commonly replaced

  • Ignition transformer
  • Ignition electrode
  • Gas valve
E02 071

Your boiler is struggling to clear exhaust gases effectively, so it has safely shut itself down to prevent internal damage.

High Engineer only £150-250

Parts commonly replaced

  • Pressure switch
  • Fan assembly
  • Flue seals
E02 078

Your boiler has detected that the water pressure inside the heating system is too low to operate safely, which prevents the burners from lighting.

High DIY-safe £0-80

What to check first

  1. Locate the external filling loop, usually a small braided hose with one or two valves underneath the boiler.
  2. Gradually open the valve(s) to allow mains water into the system while watching the pressure gauge on the front display.
  3. Close the valve(s) firmly once the needle sits between 1.0 and 1.5 bar.
  4. Restart the boiler to clear the fault.

Parts commonly replaced

  • Pressure relief valve
  • Pressure sensor (transducer)
  • Expansion vessel
E03 818

Your boiler has detected an issue with the sensors that ensure air is flowing correctly through the system, causing it to shut down for safety reasons.

High Engineer only £120-250

Parts commonly replaced

  • Flue fan
  • Air pressure switch
  • Venturi nozzle
  • Pressure sensing tubes
L.E.D. B

Your boiler has failed to light the flame properly and has safely shut itself down to prevent a build-up of unburnt gas.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Ionisation probe
  • Gas valve
L.E.D. D

Your boiler is struggling because it cannot detect enough water flowing through the system to operate safely.

High DIY-safe £100-250

What to check first

  1. Check your boiler pressure gauge; if it is below 1 bar, locate the filling loop under the boiler.
  2. Open the filling valve slowly to top up the system pressure until the gauge reads between 1 and 1.5 bar.
  3. Close the valve tightly and reset the boiler using the reset button on the control panel.

Parts commonly replaced

  • Central heating pump
  • Pressure sensor
  • Diverter valve
L.E.D. G

Your boiler has automatically shut down because it has detected that the water inside the system has become dangerously hot.

Emergency Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Central heating pump
  • Primary heat exchanger
S 01

Your boiler failed to light on its first try and needs a quick reset to attempt to restart the burner.

High DIY-safe £120-250

What to check first

  1. Locate the reset button on your boiler control panel.
  2. Press and hold the reset button for 2-3 seconds.
  3. Wait up to 60 seconds to see if the boiler ignition cycles successfully.

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ionisation probe
S 02

Your boiler has failed to light the flame after two attempts and has safely shut itself down to prevent a gas buildup.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ionisation probe
  • PCB
S 04

Your boiler is struggling to detect the temperature of your hot water supply, so it has stopped providing hot water to prevent it from overheating.

Medium Engineer only £120-200

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC sensor
  • Wiring harness

Related codes

Showing 31–39 of 39
S 05

Your boiler is having trouble detecting the temperature of the water it is trying to heat for your taps and shower.

Medium Engineer only £120-180

Parts commonly replaced

  • DHW NTC sensor

Related codes

S 06

Your boiler is attempting to light, but the flame is physically lifting away from the burner, which indicates an issue with the gas-to-air mixture or the combustion system.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Burner assembly
  • Venturi
  • Fan
S 25

Your boiler is struggling to read the temperature of the water in your separate hot water cylinder, which may result in no hot water or an inability to regulate its temperature.

Medium Engineer only £120-220

Parts commonly replaced

  • DHW sensor
  • Wiring harness
  • PCB

Related codes

S 26

Your boiler is having trouble 'talking' to the temperature sensor inside your hot water tank because of an electrical wiring or component issue.

Medium Engineer only £120-220

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC sensor
  • Wiring harness

Related codes

S 27

Your boiler has detected that the water temperature in your hot water storage tank has risen dangerously high and has shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • DHW sensor
  • PCB
  • Diverter valve
S 30

Your boiler is struggling to detect the temperature outside, so it is defaulting to a standard settings mode to ensure you still have heating and hot water.

Low Engineer only £100-200

Parts commonly replaced

  • External temperature sensor
  • Wiring loom

Related codes

S 31

Your boiler is struggling to read the temperature from an outdoor sensor due to a loose wire or faulty connection, so it has reverted to a default setting.

Low Engineer only £100-180

Parts commonly replaced

  • External temperature sensor
  • Wiring loom

Related codes

S 80

Your boiler's wall-mounted thermostat control is unable to communicate with its temperature sensor, which is causing it to stop the heating system from working as intended.

High Engineer only £120-200

Parts commonly replaced

  • Clima Manager remote control
  • Bus communication cable
Safety Shut-off

Your boiler has detected an internal computer error while trying to ignite, so it has safely shut itself down to prevent any issues.

High Engineer only £250-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Wiring harness