High
Safety Shut-off on Ariston Genus One 30

Your boiler has detected an internal computer error while trying to ignite, so it has safely shut itself down to prevent any issues.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

P.C.B. internal control malfunction during lighting phase; boiler shuts down until the problem is resolved.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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