Medium
5P6 on Ariston Genus ONE Net

Your boiler is struggling to light its flame successfully on the first few attempts, which may eventually lead to it shutting down completely.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Ignition failed (non-blocking)

From this model's manual
Verified against the Ariston Genus One Net installation & service manual, page 37.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Check that your gas meter has credit (if on prepay)Ensure other gas appliances in your home, like the hob, are working correctlyPress the 'Reset' button on the front control panel

Find a Gas Safe engineer
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Avoid the next call-out bill

A cover plan would handle faults like 5P6: no call-out fees, no surprise bills.

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