High
Safety Shut-off on Ariston Genus Premium

Your boiler's main internal computer has detected a problem while trying to ignite and has shut itself down for safety.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

P.C.B. internal control malfunction during lighting phase; boiler shuts down until the problem is resolved.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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