Ariston Genus Premium Fault codes & diagnostics

17 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 24-35 kW 1998-2007 Discontinued
GC Numbers 47-116-0847-116-09

Replaced by: Genus Premium EVO

No manual available yet We don't hold the official service manual for this model yet. We're sourcing it — check back soon.

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Severity at a glance

Each cell = one fault code. Hover to identify.
1 Emergency 16 High

All 17 documented codes

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1 - IGNITION FAILURE

Your boiler is trying to start but cannot get the flame to stay lit, so it has safely shut itself down to avoid wasting fuel.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB (Printed Circuit Board)
2 - CIRCULATION FAILURE

Your boiler has detected that water is not flowing through the system correctly, so it has shut down to protect itself from overheating.

High DIY-safe £120-250

What to check first

  1. Check your pressure gauge located on the front of the boiler; if it is below 1 bar, you need to repressurise the system.
  2. Locate the filling loop (usually a silver braided hose under the boiler) and open the valves to let water in until the pressure reaches 1.5 bar.
  3. Close valves tightly and press the reset button on your boiler control panel.

Parts commonly replaced

  • Circulation pump
  • Pressure sensor
  • Flow switch
3 - OVERHEATING

Your boiler has automatically turned itself off because the water inside it has become dangerously hot.

Emergency Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Central heating pump
  • Primary heat exchanger
A01

Your boiler has stopped working because it couldn't light the burner to create heat, most likely due to an issue with its gas supply.

High DIY-safe £120-350

What to check first

  1. Check if other gas appliances, like a cooker, are working to confirm gas is reaching the property.
  2. Ensure your gas stopcock is fully open and your gas meter has credit if you use a prepay meter.
  3. Press the Reset button on the boiler control panel to see if it restarts.

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

A02

Your boiler has stopped working because the water pressure is too low for it to operate safely.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (usually two blue levers or a braided hose) underneath the boiler.
  2. Slowly open the valves until you hear water entering the system.
  3. Watch the pressure gauge until it reaches 1.5 bar, then close the valves tightly.
  4. Press the Reset button on the control panel to clear the fault.

Parts commonly replaced

  • Filling loop
  • Pressure sensor
  • Expansion vessel

Related codes

A03

Your boiler has shut down because it has detected it is getting too hot, which is usually caused by water not circulating properly through the system.

High DIY-safe £150-£350

What to check first

  1. Check that your central heating valves and radiator valves are fully open.
  2. Bled your radiators to ensure there is no trapped air blocking the flow.
  3. Verify that the boiler pressure is between 1 and 1.5 bar on the pressure gauge.

Parts commonly replaced

  • Circulating Pump
  • Flow Temperature Sensor (NTC)
  • Main Heat Exchanger (Cleaning/Descaling)
A07

Your boiler is struggling to keep a flame lit during its normal cycle, causing it to shut down for safety.

High Engineer only £100-£350

Parts commonly replaced

  • Ionisation probe
  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

E 02

Your boiler has stopped working because there is not enough water inside the system to operate safely.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (usually two silver braided hoses under the boiler).
  2. Slowly open the valves until you hear water flowing and the pressure gauge reaches 1.5 bar.
  3. Close the valves completely and restart the boiler.

Parts commonly replaced

  • Filling loop
  • Expansion vessel
  • Pressure sensor

Related codes

E02 026

Your boiler has stopped working because the flame has failed to stay lit or is not being detected during operation.

High Engineer only £120-£350

Parts commonly replaced

  • Flame detection electrode
  • Ignition electrode
  • Gas valve
  • PCB

Related codes

E02 071

Your boiler has detected an issue with the air flow or ventilation, causing it to stop running as a safety precaution.

High Engineer only £120-280

Parts commonly replaced

  • Air pressure switch
  • Venturi tube
  • Fan assembly

Related codes

E02 078

Your boiler's main burner is not firing correctly, which means your heating and hot water will not work.

High Engineer only £150-£350

Parts commonly replaced

  • Ignition electrodes
  • Gas valve
  • Flame sensing probe

Related codes

E03

Your boiler has detected that it is getting dangerously hot even while it isn't supposed to be running, causing it to shut down for safety.

High Engineer only £120-£280

Parts commonly replaced

  • NTC Temperature Sensor
  • Main Control PCB
  • Pump

Related codes

E03 818

Your boiler has detected a problem with how it clears exhaust fumes, causing it to shut down for safety.

High Engineer only £100-£280

Parts commonly replaced

  • Air Pressure Switch
  • Venturi Tube
  • Fan assembly

Related codes

L.E.D. D

Your boiler has detected that there is not enough water pressure flowing through the system to heat your home safely.

High DIY-safe £80-150

What to check first

  1. Locate the external filling loop (a silver braided hose beneath the boiler).
  2. Slowly open the valves attached to the loop until you hear water entering the system.
  3. Watch the pressure gauge on the front of the boiler until it reaches 1.5 bar, then firmly close the valves.

Parts commonly replaced

  • Pressure relief valve
  • Circulation pump
  • Pressure sensor
Overheat thermostat

Your boiler has detected that it is running too hot and has automatically shut itself down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • Overheat thermostat
  • NTC temperature sensor
  • Central heating pump
S 01

Your boiler tried to light the burner but couldn't detect a flame, causing it to stop for safety.

High DIY-safe £100-250

What to check first

  1. Check if other gas appliances, like a cooker, are working to ensure gas supply is active
  2. Check that your credit meter has not run out of funds
  3. Press the Reset button once to see if the boiler restarts

Parts commonly replaced

  • Ignition Electrode
  • Ionisation Probe
  • Gas Valve
Safety Shut-off

Your boiler's main internal computer has detected a problem while trying to ignite and has shut itself down for safety.

High Engineer only £250-480

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Ignition Leads
  • Electrode

1 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.