Emergency
A19 on Ariston Genus Premium

Your boiler is still detecting a flame after it has supposedly turned the gas off, which is a safety concern that requires a professional inspection.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

The flame was detected after the gas valve had closed

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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