High
EE0055 on Ariston Genus Premium

Your boiler's hot water sensor has failed, meaning it can no longer accurately measure how hot your water is and has stopped heating it as a safety precaution.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Domestic hot water temperature probe in short circuit

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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