Medium
PP/LL on Ariston Genus Premium

Your boiler is struggling to establish a stable flame because the starting power level isn't sufficient for the ignition process to complete correctly.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

Soft light power (expressed in a percentage of the difference between the maximum power allowed by the boiler and the minimum)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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