High
AA0022 on Ariston Genus Premium

Your boiler has tried to fire up several times but isn't detecting a rise in water temperature, so it has shut down to prevent damage.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

After three attempts at ignition, no increase in DT was detected

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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