High
UU/FF on Ariston Genus Premium

Your boiler is struggling to detect the flame it needs to stay lit safely, which is preventing the system from heating your home or water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Ionisation current (expressed in bT)

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

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