High
AA9999 on Ariston Genus Premium

Your boiler's computer is having trouble processing information and may struggle to control your heating system properly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Problem with the electronic monitoring

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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