High
A01 on Ariston Genus Premium

Your boiler has stopped working because it couldn't light the burner to create heat, most likely due to an issue with its gas supply.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Electronic system shutdown because the supply of gas has been cut off (after third attempt to ignite the burner).

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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