High
Block 81 on Atag E Range

Your boiler has stopped working because it cannot detect a safety component that monitors exhaust fumes, which prevents it from firing up.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

The flue gas sensor is not connected although it has been connected to the control. The burner is blocked until the flue gas sensor is reconnected.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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