Atag E22c Fault codes & diagnostics

28 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 22 kW 2016-2022 Discontinued

Replaced by: i28C

This boiler uses LED flash patterns

Count the flashes in one repeating group before the pause. That number is your fault code. Do not reset until you have noted it. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
21 High 2 Medium 5 Low

All 28 documented codes

Tap any card for details

FILL (flashing)

Your boiler has lost water pressure and needs to be topped up to function correctly again.

Medium DIY-safe £0-£150

What to check first

  1. Locate the external filling loop, which is a silver braided hose connecting two pipes near your boiler.
  2. Open the valves at both ends of the hose to let water into the system until the pressure gauge reads between 1.0 and 1.5 bar.
  3. Close both valves tightly and remove the hose if it is not a permanent fixture.

Parts commonly replaced

  • Filling loop
  • Pressure gauge
  • Pressure relief valve
A xx

Your boiler is currently running a brief, automatic maintenance cycle to remove trapped air from the system and does not require any action from you.

Low DIY-safe

What to check first

  1. Simply wait for 17 minutes
  2. The display should return to normal operation automatically once the cycle finishes
  3. Do not turn off or reset the boiler while this is in progress
Block 60

Your boiler's internal computer settings for its power output have been lost or changed, which is preventing it from firing up correctly.

High Engineer only £100-200

Parts commonly replaced

  • Main PCB

Related codes

Block 67

Your boiler has detected an unusual temperature difference between internal parts while it is idle and is temporarily pausing to prevent any potential damage.

Low Engineer only £120-250

Parts commonly replaced

  • Flow sensor
  • Return sensor
  • Pump
Block 80

Your boiler has automatically shut down because the internal exhaust gases have become dangerously hot, and it will remain off until it cools down to a safe level.

High Engineer only £150-300

Parts commonly replaced

  • Flue gas temperature sensor
  • Heat exchanger
  • Burner assembly

Related codes

Block 81

Your boiler has detected that a critical safety sensor responsible for monitoring exhaust gases has become disconnected, so it has safely shut itself down to prevent operation.

High Engineer only £120-220

Parts commonly replaced

  • Flue gas sensor
  • Wiring harness

Related codes

Block 82

Your boiler has stopped working because a sensor that monitors its exhaust fumes is reporting a fault, so the system has shut down as a safety precaution.

High Engineer only £150-250

Parts commonly replaced

  • Flue gas sensor
  • Wiring harness

Related codes

Block 85

Your boiler is temporarily pausing because it cannot detect enough water moving through the system and is attempting to clear air bubbles before it restarts.

High Engineer only £120-250

Parts commonly replaced

  • Central heating pump
  • Flow sensor
  • Automatic air vent

Related codes

Block 86

Your boiler has detected that the electricity supply coming from your wall socket is unstable and outside the normal operating range, meaning it cannot run safely.

High Engineer only £120-250

Parts commonly replaced

  • Main PCB
  • Power supply cable
  • External power surge protector
Showing 11–20 of 28
Err.1

Your boiler has detected an internal logic error and has locked itself out to prevent potential damage, meaning you currently have no heating or hot water.

High Engineer only £150-300

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

Err.2

Your boiler has detected an internal logic error and has safely shut itself down to prevent potential damage.

High Engineer only £150-300

Parts commonly replaced

  • Control PCB
  • Wiring harness

Related codes

Err.3

Your boiler has detected an issue with its internal safety or pressure monitoring system which has caused it to stop working to avoid potential damage.

High Engineer only £150-300

Parts commonly replaced

  • Pressure sensor
  • Control board
  • Wiring harness

Related codes

Err.4

Your boiler has detected a series of internal faults that are preventing it from operating safely, causing it to lock itself out.

High Engineer only £150-300

Parts commonly replaced

  • Ignition lead
  • Flame rectification probe
  • Control board

Related codes

Err.5

Your boiler has detected a recurring internal fault that is preventing it from operating safely, requiring a professional to reset and troubleshoot the control system.

High Engineer only £120-250

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

Error 00

Your boiler is struggling to light correctly or stay lit, which means it cannot produce any heat or hot water.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame rectification probe
Error 01

Your boiler has detected an electrical fault in its internal control system that is preventing it from operating safely.

High Engineer only £150-300

Parts commonly replaced

  • Main circuit board (PCB)
  • Wiring harness
  • External controls

Related codes

Error 02

Your boiler is failing to light the internal flame needed to produce heat and hot water.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ignition transformer
Showing 21–28 of 28
Error 04

Your boiler has detected an internal communication error and has safely shut itself down to prevent further issues.

High Engineer only £150-350

Parts commonly replaced

  • Control board
  • Wiring harness

Related codes

Error 05

Your boiler's internal computer is having a communication error, which has caused it to shut down to prevent any potential damage.

High Engineer only £250-450

Parts commonly replaced

  • Main Control PCB
  • Wiring harness
Error 12

Your boiler has stopped working because an internal safety fuse has blown, cutting off the power needed for its control systems to operate.

High Engineer only £120-200

Parts commonly replaced

  • 3A T fuse
  • PCB (Printed Circuit Board)
Error 19

Your boiler's main computer is having trouble communicating properly, which has caused the system to stop working as a safety precaution.

High Engineer only £200-450

Parts commonly replaced

  • Control PCB
  • Wiring harness
Error 28

Your boiler has detected that the internal fan responsible for clearing exhaust gases is not spinning correctly, and it has safely shut itself down to prevent unsafe operation.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • Printed Circuit Board (PCB)
FILL

Your boiler has lost enough internal water pressure that it cannot operate at full capacity, so you need to top it up to restore normal heating and hot water.

Medium DIY-safe

What to check first

  1. Locate the filling loop (usually two silver valves connected by a braided metal hose) underneath the boiler.
  2. Open the valves slowly to allow water into the system until the pressure gauge reads between 1.0 and 1.5 bar.
  3. Close both valves tightly to prevent over-pressurisation and check for any minor leaks.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve (if leaking)
HIGH

Your boiler has detected too much water pressure in the system, which can put unnecessary strain on your pipes and internal components.

High DIY-safe

What to check first

  1. Locate a radiator in your home, preferably one upstairs.
  2. Place a small container and cloth underneath the radiator bleed valve.
  3. Use a radiator key to slowly open the valve until water drips out, then close it once the pressure gauge on the boiler drops to between 1.0 and 1.5 bar.

Parts commonly replaced

  • Pressure relief valve
  • Pressure gauge
STOP

Your boiler is telling you that the internal water pressure is too low, so you need to open your filling loop to top it up to the correct level.

High DIY-safe

What to check first

  1. Locate the filling loop, which is usually a silver flexible hose with one or two valves located underneath your boiler.
  2. Gradually open the valve(s) to allow water into the system while watching the pressure gauge on the front display.
  3. Once the needle reaches 1.5 bar, firmly close the valve(s) and ensure no water is dripping from the connection.

Parts commonly replaced

  • Filling loop assembly
  • Pressure sensor