The 6 most common faults
01
HIGH High DIY-safe
Your boiler has detected too much water pressure in the system, which can put unnecessary strain on your pipes and internal components.
What to try first
Locate a radiator in your home, preferably one upstairs.Place a small container and cloth underneath the radiator bleed valve.Use a radiator key to slowly open the valve until water drips out, then close it once the pressure gauge on the boiler drops to between 1.0 and 1.5 bar.
02
Block 60 High Engineer
Your boiler's internal computer settings for its power output have been lost or changed, which is preventing it from firing up correctly.
Full guide for Block 6003
Block 80 High Engineer
Your boiler has automatically shut down because the internal exhaust gases have become dangerously hot, and it will remain off until it cools down to a safe level.
Full guide for Block 8004
Block 81 High Engineer
Your boiler has detected that a critical safety sensor responsible for monitoring exhaust gases has become disconnected, so it has safely shut itself down to prevent operation.
Full guide for Block 8105
Block 82 High Engineer
Your boiler has stopped working because a sensor that monitors its exhaust fumes is reporting a fault, so the system has shut down as a safety precaution.
Full guide for Block 8206
Block 85 High Engineer
Your boiler is temporarily pausing because it cannot detect enough water moving through the system and is attempting to clear air bubbles before it restarts.
Full guide for Block 85on the Atag E22c
Pressure relief valvePressure gaugeMain PCBFlue gas temperature sensorHeat exchangerBurner assembly
Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.
Call a Gas Safe engineer if…
- You can smell gas or see signs of a leak
- The Atag shows an Emergency or High severity code
- The boiler keeps locking out after repeated resets
- You've tried the DIY checks and the fault hasn't cleared
- There's visible water leaking from the boiler
- The flame is yellow or orange instead of blue